ZonnenBoxen may be returned within 30 days of delivery for a full refund ( less postage ) if you are not completely satisfied.
In the rare event of damage in the post, e-mail us a photo of the damage within 10 days of delivery and a full or partial refund or replacement will be made.
ZonnenBoxen will not be replaced, nor a refund given beyond these time frames.
ZonnenBoxen are made of acrylic; it will mar, scratch and may slightly chip with use, this is natural and adds to their glowing qualities. However, we are not responsible if ZonnenBoxen are irresponsibly used: dropped, chipped, breaking, scorching, or for injuries from such misuse.
ZonnenBoxen® may be returned within 30 days of receiving them for a full refund ( less applicable tax & postage) if you are not completely satisfied. You must provide documentation as proof of receipt.
If, in the remote possibility, your ZonnenBoxen® were damaged in the post, e-mail us a photo of the damaged blocks and the packaging within 10 days of receiving them. We will assess the damage and determine a full or partial refund or replacement.
ZonnenBoxen® are made of acrylic: by its very nature, it can scratch, slightly chip and mar. These imperfections from use add to the glowing and light transmitting qualities. However, we at ZonnenBoxen® and ElkingtonDesignWorks Inc are not at fault if the blocks are used in irresponsible ways. For example: broken, eaten, thrown, dropped from heights, scorched, run over by your truck, exposed to open flames or excessive heat (190F/89C), chewed by a puppy, smashed with a hammer, used as weapons, given to children under 3. Nor are we responsible or liable for injuries resulting from such misuse.